Your WhatsApp, replying just like you. Even in your voice.
An assistant that chats in your style, replies in each customer’s own language, books appointments for you and only calls you when it matters. We handle everything. You just stay in the loop.
What is Raselna?
Raselna is an AI assistant that answers your WhatsApp Business messages for you, in your style and even in your own voice. It replies in each customer’s own language, books appointments, handles new contacts and only calls you when it needs your decision. We host and set up everything; you pay a monthly subscription starting at $14.
- $14/month
- starting price, all included
- Any language
- replies in your customer’s language
- 24/7
- replies at any hour
Ready in three steps. Nothing to install.
No servers, APIs or technical setup on your side. We hand it over working.
You subscribe
Pick a plan and a name for your assistant. That’s your part done.
We set it up
We connect it to your WhatsApp Business, clone your voice (optional) and tune the reply style.
It gets to work
Replies on its own, drafts replies for your approval, or stays quiet. You decide, chat by chat.
Everything your assistant does
Built for people who get a lot of messages and want to answer well, fast and in their own way.
Knows who everyone is
Relationship, nicknames and details for each contact, so it talks to each person the right way.
Speaks their language
Replies follow the incoming language by default; you can choose a fixed language and a custom accent. Pronunciation and expression depend on the selected voice and provider.
Learns your style
Studies your real messages and your edits. The more you use it, the more it sounds like you.
Learns from you in a chat
It collects the questions it couldn't answer and asks you in the “Let's Talk” section of the dashboard or on WhatsApp. You answer in your own words; it saves the fact only after you approve. You can also just chat with it: it learns from the way you talk, and if you mention a fact about your business it suggests saving it for your approval.
Voice that fits the message
Choose voice replies or voice-for-voice. Contextual delivery and optional automatic or fixed ambience, with quieter nights. Voice cloning is not required.
Appointments with clear review
Collect appointment details and follow confirmation according to your settings and available integration. Availability and confirmation depend on calendar state and your review when needed.
Control it from WhatsApp
Message yourself, call your assistant by name and pick from numbered menus.
Rules by time of day
Replies on its own during work hours and only suggests after hours. Or the other way around.
Handles new contacts
Talks to people who never messaged you before, gathers the details and sends you a summary.
Personal settings for every conversation
Set style, reply channel, language and accent per contact or group, with clear global defaults and inheritance. Replies follow the incoming language by default.
Memory with a sense of time
Separate passing events, facts and commitments, and retrieve information relevant to the topic. Review and correct remembered information to reduce repetition; human review still matters.
Your team and customers, together
Assign conversations, keep internal notes and requests, and review knowledge before publishing. Defined permissions and a human handover when needed.
A clear decision before sending
Choose automatic replies, approval drafts or pause per conversation. Review pause reasons and uncertain operations, and take over whenever needed.
From the first “hi” to payment
Features built for businesses that sell and serve on WhatsApp, set up for your business.
PIX payments
Sends the QR and the Pix Copia e Cola code with the right amount, in the client’s language. When the receipt arrives, it reads it and tells you.
Learns your business on its own
Just share your links: website, Instagram, catalog, Google Maps. It studies everything and builds the knowledge: services, prices, hours and FAQs.
Full booking with reminders
Collect appointment details and follow confirmation according to your settings and available integration. Availability and confirmation depend on calendar state and your review when needed.
Follows up on leads
Gets back to people who asked for a price and went quiet, and reactivates past clients with the right message at the right time.
Hands off to your team
If a client gets upset or the topic is sensitive, it stops and calls the right person on your team, with a summary of the chat.
Weekly results report
Every week: messages answered, appointments booked, hours saved and what is waiting for you.
PIX is available now. The other features are enabled and tuned while we set up your business.
Made for people who live on WhatsApp
Professionals and businesses that get lots of messages and can’t leave anyone waiting.
Clinics and practices
Answers questions, confirms and reschedules appointments, and only alerts you when needed.
Salons and beauty
Books appointments, shares prices and reminds clients, in your brand’s tone.
Real estate
Replies to property inquiries, gathers the client’s needs and sends you a summary.
Lawyers and accountants
Handles the first contact politely and organizes requests before you step in.
Shops and e-commerce
Answers about products, delivery and orders in several languages, at any hour.
Professionals and personal use
Replies to friends, family and clients the way you would, while you work.
A simple dashboard to see and adjust everything
Real dashboard screenshots with fictional data.
Every chat with its own rule
Choose a mode for each contact and tell your assistant who they are: relationship, what you call them, topics and preferences.
- Chat list with filters
- Per-contact mode: auto, approval or off
- Work-hours rules
Test before you switch it on
See what it would reply right now, adjust the style in your own words and choose when to answer with voice.
- “What would it reply now?” in one click
- Ready-made and custom styles
- Automatic or fixed language per chat
Supervised tasks
Ask it to book an appointment and follow the conversation. It asks you before confirming.
- Full history of every task
- Approve, decline or give instructions
- Automatic reminders and deadlines
Set up your business step by step
Define your business, services, prices and global style, then personalise conversations as needed.
- Business information
- Local preview without API
- Global and per-chat settings
It all happens where you already are
Examples with an assistant called “Luna”. Yours gets whatever name you choose.
Commands by message
Call it by name in your chat with yourself and pick by number.
Books for you
It talks to the clinic, goes through the menu and only confirms with your OK.
New contacts
First-time contacts get a reply, and you get the summary.
The name is yours
Raselna is the platform. Your assistant gets any name you like, and that’s the name you call it by on WhatsApp. We also tune its tone, languages and voice to match you or your business.
Built to run safely
WhatsApp Business account
We work with your WhatsApp Business account to keep your number safe and avoid bans. Need something different? We have tailored solutions, just ask.
Everything hosted by us
Servers, AI, updates and backups included. No API and no technical knowledge needed. (The Business plan runs on your own AI agent, which we set up with you.)
You stay in control
Turn it on or off anytime and approve replies. If you type in a chat yourself, it pauses automatically. Personal data is encrypted.
Simple, monthly, all included
Hosting, setup and updates are already in the price.
Standard
- 1 WhatsApp Business number
- Raselna's shared AI agent
- Up to 1,500 AI replies per month
- 5 support tickets included for the whole subscription
- Automatic replies or with your approval
- Up to 30 active chats
- Replies in any language
- Learns your style
- WhatsApp control
Pro
- Everything in Standard
- Raselna's shared AI agent
- Up to 4,000 AI replies per month
- 15 support tickets included for the whole subscription
- Up to 100 active chats
- Time-based rules
- Handles new contacts
- Voice notes in your voice (up to 150/mo)
- Up to 10 tasks per month
Business
- Everything in Pro
- Your own AI agent (API), set up with our team
- Up to 10,000 AI replies per month
- 35 support tickets included for the whole subscription
- AI answers phone calls by voice (official WhatsApp API)
- Unlimited chats
- Voice notes in your voice (up to 500/mo)
- Unlimited tasks
- Encrypted profile and attachments for tasks
- Conversation reports
- Priority support and custom tuning
Trial plan
Try the full Raselna for 1 month, fully set up by us.
Requires a WhatsApp Business account. WhatsApp Business API fees are charged by Meta directly to your account and are not included in the plan. AI replies above the plan limit: $5 per 1,000; extra voice notes: $2 per 50. We alert you at 80% and 100%, and you choose: continue with the add-on or pause the assistant. Support: Standard 5, Pro 15 and Business 35 tickets included for the whole subscription; after that, $15 per ticket. If the issue turns out to be a system or programming fault, the ticket isn't counted. Need something custom? Talk to us.
Frequently asked questions
How much does Raselna cost?
There are three monthly plans: Standard at $14, Pro at $27 and Business at $65. Hosting, setup and updates are included.
Does it reply 24/7?
Yes. It runs on our servers and replies at any hour. You can set time-based rules, such as replying on its own during work hours and only suggesting after hours.
Does my phone need to stay on?
No. The assistant runs on our servers and you keep using your WhatsApp as usual.
Can I approve replies before they are sent?
Yes. For each chat you choose: auto reply, suggest and you approve, or off.
Is my data safe?
Personal data such as ID numbers and addresses is encrypted and only shared with your permission. If you type in a chat yourself, the assistant pauses automatically.
Is there a trial plan?
Yes. You can try the full Raselna for 1 month for $10, fully set up by us.
Is there a discount?
For a limited time, a Raselna consultant’s code gives you 15% off the first 3 months of any monthly plan.
How much does the WhatsApp Business API cost, and what if I go over the limit?
WhatsApp Business API fees belong to Meta and are charged directly to your account based on usage (mainly business-initiated messages such as reminders). Each plan includes a number of AI replies per month: Standard 1,500, Pro 4,000, Business 10,000. Above that: $5 per 1,000 replies and $2 per 50 voice notes. You get alerts at 80% and 100% and decide whether to continue or pause.
How does support work?
You open a support ticket with the Raselna team for questions, adjustments or problems. Each plan includes tickets for the whole subscription: Standard 5, Pro 15 and Business 35. Once used up, each new ticket costs a flat $15. If the issue turns out to be a Raselna system or programming fault, the ticket isn't counted.
Do I need to install or set up anything?
No. We host and configure everything. You get access to the dashboard and you’re ready to go.
Does it work with my number?
We work with WhatsApp Business to avoid bans. If your case is different, talk to us: we have custom solutions.
What if it doesn’t know the answer?
It asks you privately and then continues the conversation in the other person’s language. You can also keep contacts on “suggest and I approve”.
Is the cloned voice required?
No, it’s optional. Without it, it can reply in text or with a standard voice.
Which languages does it speak?
Any language. It automatically replies in the sender’s language, and you can restrict it to the languages you choose.
Can I change the assistant’s name?
Yes. The name, tone and style are set up together with you.
How is voice ambience selected?
Turn it off, fix a scene or use automatic mode. Automatic selection conservatively recognises clear current first-person places in the reply text in Arabic, English and Portuguese, and quietens at night. Unclear places remain silent. Effects do not verify location or provide universal semantic understanding.
How does the assistant learn new information about my business?
When a customer asks something it doesn't know, it never makes up an answer: it logs the question (without the customer's data) and later asks you in “Let's Talk”. You answer in your own words, review and approve the fact, and from then on it answers every customer in their language. You can also limit a fact to specific customers. You can also open a free conversation with it at any time to guide it or give instructions, and it learns from the way you talk.
Do I need my own AI key?
On the Standard, Pro and trial plans, no: you use Raselna's shared AI agent with no setup. The Business plan runs on your own agent via API (e.g. a Gemini or OpenAI key), and our team contacts you to set it up. You can use Raselna's shared agent instead, but with limited usage.
Ready to put your assistant to work?
Tell us what you need and we’ll get back to you quickly.